Platinum Play was founded in 2004 and is owned by Fortune Group Onlinecasinos. The company is registered in Malta and therefore operates under a Malta gaming license . This is one of the most stringent licenses in the world and guarantees a secure casino that is carefully monitored and requires a quick resolution of the players’ problems at the casino. In addition, the Maltese license, of course, means tax-free profits for Canadians and other players from the European Union .
The casino runs on the Microgaming platform and can be played either in a browser or as a download . The download version is suitable for Windows and Mac. It requires Windows 98 or higher to work with Windows. The casino also runs on Windows and Apple mobile devices as well as Android. Of course, Microgaming guarantees a wide variety of games.
The casino accepts players from Finland and other countries where online gambling is not prohibited. The requirement is that the player is of legal age in their country of residence. Prohibited countries include Australia, Belgium, the Philippines and the United States. There are a number of language options available at the casino, but it is not available in English. The player can choose between English, Swedish, Norwegian, Greek, Spanish, Portuguese, French or German.
The casino wants to keep its operations transparent and reliable and uses in its games an external audit run by eCOGRA , the ECommerce and Online Gaming Regulation and Assurance. The games are reviewed monthly to ensure that their winnings are random, and eCOGRA also makes sure that the games are not tampered with by the outside or casino staff, but are fair to the players.
Platinum Play uses state-of-the-art firewalls and security to ensure that players’ personal information is kept private and money transfers are secure. The casino does not sell information to third parties. The casino also wants to support responsible gaming, and if a player suspects or knows they are suffering from gambling addiction, the site can close their account for a day or six months. In addition, the player can set deposit limits and run a self-assessment test on the site, which will indicate whether the player should seek help for their problem and stop playing.
The Platinum Play home page is a bit confusing. The appearance is platinum gray with red and black playing card symbols to suit the casino theme. What makes the page confusing is that the sign-in and language menu is also marked in red on a gray background and you may not even notice them right away. In addition, the traditional menu, which usually lists casino information, is missing at the top, and in the center of the page are casino-accepted payment methods, license and other permissions such as the eCOGRAN seal.
By the time the page is down again, it will reveal itself as a text page where the casino tells about its activities, money transactions, bonuses and games. Hyperlinks have also been added to these sections of the text, which can be clicked on to read more about the subject.
In principle, navigating a site is not difficult , as the homepage does provide a wealth of information, but for a casual visitor, this may initially cause some confusion. The good thing, though, is that the casino has made a lot of information instantly available on the front page, without having to search for it separately.
The Platinum Play Welcome Bonus is up to € 800 and is distributed between the first three deposits. With each deposit, the player can receive a 100% bonus on their deposit as follows:
- 1st deposit : 100% bonus up to € 400
- 2nd deposit : 100% bonus up to € 200
- 3rd deposit : 100% bonus up to € 200
The bonus must be redeemed within 7 days of registration. The bonus wagering requirement is 50 times, meaning that the player must play 50 times the amount of the bonus before the money can be withdrawn. The recyclability is 100% in most slot games, but only 0-20% in other games. Restrictions on wagering and bonus usage should be consulted in the bonus terms and conditions.
The Platinum Play VIP program is by invitation only and cannot be obtained by requesting customer service, for example. However, when you play at a casino, you get reward points every time you play at a casino. Points are valid for 60 days and can be exchanged for cash if the player has earned enough.
Microgaming offers a wide variety of games, and especially with regard to slot games, there are over 200 slot machines to choose from in the downloadable browser version. In total, the casino has over 600 games . Other games include traditional casino table games such as baccarat, poker and blackjack . In addition, roulette can be played in several variations.
There are progressive games in slots as well as other games and the selection is good. Slot games include Mega Moolah , Break Da Bank Again and Jungle Jim El Dorado as well as many other games. If you want even more variety, you can also play scratch cards , dice and even bingo at Platinum Play Casino . There are dozens of different versions of video poker available, both browser and download, so you won’t have to play one-of-a-kind Platinum Play casino.
The live casino does not lose its offer for traditional table games, and well, as live gaming is gaining in popularity all the time. Who wouldn’t want to experience the atmosphere and excitement of the casino without moving a mile to their home sofa. Live casino offers blackjack, baccarat, roulette and poker at any time . Friendly live dealers keep the games running and the atmosphere high. The player also has the option of choosing between a normal dealer and a “playboy bunny” dealer.
Platinum Play supports the most common methods of depositing and withdrawing, and the site lists withdrawals as ecoPayz , Neteller , Solo , Entropay , MasterCard , Visa , Check , Skrill and bank transfers . Deposits are subject to the same methods, with the addition of deposits from Trustly and Maestro . However, these are not suitable for lifts.
The minimum deposit on the page is 10 euros and the minimum withdrawal is 50 euros. The player can raise a maximum of $ 5,000 per week and the processing time is 24-48 hours. Platinum Play accepts the following currencies: Australian Dollar, Euro, New Zealand Dollar, Norwegian Crown, British Pound, Swedish Crown, Swiss Franc, US Dollar, Brazilian Real, Danish Crown. The fastest way to transfer is with various e-wallets, such as Neteller, which can make money available and in a matter of days, however, depending on the processing time.
Customer support is provided at the casino via email or live chat . Unfortunately, the “contact us” section does not, for example, indicate the opening hours of the live chat or the languages available. However, English is the most reliable language in which you are likely to receive an answer fairly quickly. The live chat logo will also be constantly displayed at the bottom of the page. Chat requires login to work, but email can also be sent to email@example.com without logging in.